Parts and service are available for current VIBROPLEX and BENCHER products.
(note: The below presently only describes Vibroplex parts and service. If you need Bencher parts, send us an email describing what you need to vibroplex@vibroplex .com)
Parts: Repair parts for all current production model keys built 1945 to the present day are available.
The most important step is this one! To order Vibroplex parts, consult the machine drawings and parts lists links shown below for each model to determine what parts you need before contacting us. The 4 digit part numbers on the parts lists are the ones we use. Do not use the model part numbers like VK-1 or O-20.
Once you've got your part numbers, there are 3 ways to order. 1) Phone: Call us at (865) 309-5073 with Visa, MasterCard, or Discover. We are open 8:30 a.m.- 5:30 p.m. U.S. Eastern time Monday-Friday. 2) By email: Send an email to firstname.lastname@example.org with the part quantities, part numbers, description. We will then total your order and email you a PayPal payment request, which you can pay with either PayPal funds or a major credit card. 3) By regular U.S. mail. Print out the parts list, write what items you need on it and mail it with a check, money order, or credit card information to us directly. Our address is Vibroplex, 1001 N. Broadway St., Knoxville, TN 37917.
Service: At present we have temporarily suspended doing non-warranty repair or service work on Vibroplex and Bencher keys due to a lack of available time. If and when this changes in the future, we will make note of it on our website.
European Customers: Fred, HB9JCP, does cleaning and repair service on Vibroplex keys and stocks genuine Vibroplex parts for repair purposes. www.morsegarage.com
Für Europäische Besitzer: Es besteht auch die Möglichkeit, die wichtigsten Teile auch aus Europa zu ordern. Fred HB9JCP, hat einen kleinen Lagerbestand an Vibroplex-Originalteilen, kann aber auch Reinigungen und Reparaturen übernehmen. www.morsegarage.com
TECHNICAL DATA, CURRENT MODELS:
WHAT'S A JEWELED MOVEMENT?
Click here for a pictorial document describing jeweled vs. non-jeweled movements.
HOW OLD IS MY KEY?
We have a serial number chart available by clicking this link to determine age of your VIBROPLEX key. Please note that no model information corresponds to serial numbers - the serial number only indicates date of manufacture.
AUTOPLEX (electromagnetic predecessor) 1902-1905. K9WDY collection.
DOUBLE LEVER - independent dit and dah key levers. 1906-1927. Restored by W4PAL.
MODEL X. 1911-1927. Restored by W4PAL.
"No. 4" BLUE RACER. 1914-1966.
UPRIGHT VERTICAL BUG. 1917-1919.
MARTIN JUNIOR (reduced size version of ORIGINAL BUG). 1921-1939.
CHAMPION - cheaper version of LIGHTNING BUG. 1939-1979.
ZEPHYR - narrow base version of CHAMPION. 1939-1958.
BRASS RACER IAMBIC. 1982-1996 with EK-1 keyer in base. 1996-2013 without keyer.
Now available as currently with chrome plated finish as the BRASS RACER CLASSIC TRIANGLE.
CODE MITE miniature straight key. 1997-2010.